Legal
Privacy Policy
Decked Out Christmas Lights
Effective Date: October 11, 2026
Decked Out Christmas Lights ("we," "us," or "our") respects your privacy and is committed to being transparent about how we collect, use, and protect your personal information.
This Privacy Policy explains our practices when you visit our website, request an estimate, contact our company, schedule an appointment, or purchase our residential or commercial Christmas lighting services.
1. Information We Collect
We may collect the following information:
- •Contact information: Your name, telephone number, email address, and mailing address.
- •Property information: Service addresses, property photographs, measurements, lighting preferences, and project details needed to prepare estimates and provide services.
- •Service information: Appointment details, estimates, accepted quotes, invoices, payment status, and customer communications.
- •Website information: Browser type, device information, IP address, website activity, and information collected through cookies or similar technologies.
- •Communications: Information provided through phone calls, emails, text messages, website forms, and customer service interactions. Calls may be recorded where permitted by law and with any required notice or consent.
- •Payment information: Payment-related information processed through our authorized payment service providers. We do not require customers to provide complete payment card details through ordinary email or text messages.
2. How We Use Your Information
We use personal information to:
- •Respond to inquiries and provide free estimates.
- •Schedule property consultations and Christmas lighting installations.
- •Prepare customized lighting designs and itemized quotes.
- •Process deposits, payments, and invoices.
- •Coordinate installation, maintenance, takedown, and storage services.
- •Communicate important appointment and service updates.
- •Respond to customer questions and service requests.
- •Improve our website, advertising, and customer experience.
- •Evaluate the effectiveness of our marketing campaigns.
- •Send promotional communications where permitted by law and applicable consent requirements.
- •Maintain business records, prevent fraud, and comply with legal obligations.
3. Customer Management and Service Providers
We use third-party business platforms to manage customer inquiries, communications, scheduling, estimates, payments, and marketing.
These may include Jobber, CallRail, our website hosting provider, payment processors, and advertising or analytics services.
These providers may process information on our behalf to deliver their services, subject to their applicable privacy and security practices.
We may also share information with employees, authorized representatives, and service personnel when reasonably necessary to perform requested services.
We do not disclose customer information to unrelated parties for purposes outside this policy without an appropriate legal basis.
4. Phone Calls and Text Messages
Customers may contact Decked Out Christmas Lights by telephone or text message.
We may use call-routing, call-tracking, and communication-management technology to handle inquiries, improve responsiveness, and understand which marketing campaigns generate customer requests.
Calls may be recorded where legally permitted and with required notice or consent.
If you agree to receive promotional text messages, you may opt out at any time by replying STOP. Consent to promotional messages is not required to purchase our services.
We may also send transactional communications regarding estimates, appointments, installations, payments, and service updates as permitted by applicable law.
Message and data rates may apply.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and evaluate advertising performance.
Third-party analytics and advertising platforms may collect information according to their own policies.
You can manage certain cookies through your browser settings. Some website features may not function as intended if cookies are disabled.
Where required, we will provide appropriate notice and choices regarding nonessential cookies.
6. Marketing Communications
We may communicate with prospective and existing customers about seasonal Christmas lighting services, scheduling availability, promotions, and relevant company updates.
You may unsubscribe from promotional emails using the unsubscribe instructions provided or contact us directly to request removal from applicable marketing lists.
We honor applicable communication preferences and opt-out requirements.
7. Information Security
We take reasonable steps designed to protect the personal information we handle against unauthorized access, disclosure, alteration, or misuse.
However, no website, electronic communication, or information storage system can be guaranteed completely secure.
8. Information Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, meet legal obligations, and fulfill legitimate business purposes.
Retention periods may vary depending on the type of information and applicable requirements.
9. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you.
We will review requests and respond in accordance with applicable law. Certain information may need to be retained for accounting, contractual, security, or legal purposes.
You may also request changes to your marketing communication preferences at any time.
10. Children's Privacy
Our services are intended for property owners, businesses, and adults arranging holiday lighting services.
We do not knowingly collect personal information directly from children under 13 through our website.
If we learn that such information was collected without appropriate authorization, we will take reasonable steps to address it.
11. External Websites
Our website or communications may contain links to third-party websites, including social media platforms, customer portals, and payment services.
We are not responsible for the independent privacy practices of third-party websites. We encourage visitors to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, technologies, or legal obligations change.
Updates will be posted on this page with a revised effective date.
13. Contact Information
For privacy questions, requests, or concerns, please contact:
Decked Out Christmas Lights
43313 Woodward Avenue, Bloomfield Township, MI 48302
Phone: (248) 413-8281
Email: Info@DeckedOutChristmasLights.com
Website: https://deckedoutchristmaslights.com